Solution: Error message about previous Resident Permit on ANEF website

6 Comments / FAQ, Resident Permit, Student Visa, Visa / By

Community Question

Hello, I have tried to renew my resident permit on the ANEF website but the portal does not allow me to apply. It is showing an error message saying the administration does not have information about my previous resident permit and asking me to contact the local Prefecture.
 
So, What can I do to resolve the problem and submit my resident permit application?. Whom can I contact for help?.
Follow on Whatsapp
Follow on Substack

My Answer

  • In most cases, this error message simply implies that you have not collected your previous resident permit card from your Prefecture.
  • So, you must make an appointment “remise de titre de séjour” with your local prefecture immediately and collect the card by paying the appropriate tax.
  • Sometimes, the prefectures forget to send the SMS notification even when the card is ready. So, you can start looking for prefecture appointments, around 120 days after receiving the favorable decision attestation or récépissé.
  • Some people keep waiting for the SMS or email notification even after 6 months and in some worst cases more than a year. This is not a good idea and can easily create resident permit complications.
  • Until the card is collected, you will not be able to submit a renewal or status change application on the ANEF website.
  • After collecting the card, you must then wait for ANEF to update  your status on its platform.
  • Finally, you will be able to submit your resident permit application.

Note: In some cases, it might be a simple technical glitch. In this situation, ANEF can ask you to submit an offline application by contacting the local Prefecture. Please refer to How to contact the prefecture in your city?

Some related articles,

Support This Blog!

If you’ve found my articles helpful, interesting or saving your time and you want to say thanks, a cup of coffee is very much appreciated!. It helps in running this website free for the readers.

Trustpilot
Leave your feedback on Trustpilot

6 thoughts on “Solution: Error message about previous Resident Permit on ANEF website”

  1. Amit

    Hello Prasanth,
    Do you or any of your known person have an idea how long does it take to get ANEF system updated after collecting the new card?

    Thanks in advance,
    Amit.

    Reply
    1. Prasanth

      Hello Amit,

      There is no standard timeline for it. In some cases, it was not updated for 1-2 years. So, please follow it up with ANEF and local Prefecture to avoid complications later.

      Cheers,
      Prasanth
      PS: If my articles and answers are helpful, please leave your feedback on Trustpilot

      Reply
  2. Kaushik

    Hi Prasanth,

    Thanks for the useful article right on time!

    I received a favorable decision on my 1st visa application in France – Talent passport Salarie en Mission residence permit – just this week after a wait time of 6 months. So, I am currently waiting to hear from the Prefecture on the card pickup status.

    Meanwhile, I got accepted for another job and they want me to apply for a Talent Passport visa for the CDD contract starting 1 January 2026. But the ANEF website does not allow me to make another application since I have not received the current residence permit card at hand. I plan to pay the Prefecture a visit tomorrow to clarify the situation.

    What are your thoughts on this? How can I ensure I do not lose out on this new job just because I have not received the residence card at hand? Your thoughts are highly appreciated as always.

    Thanks,
    Kaushik

    Reply
    1. Prasanth

      Hello Kaushik,
      The Carte de Séjour fabrication takes atleast 2 months and often longer. Detailed explanations about it on https://prasanthragupathy.com/2023/06/what-are-the-online-attestations-of-french-resident-permits-anef/

      Ragrding the CdS PT SeM to CdS PT SQ / CBE, its a bit complicated and may not be even possible online on ANEF. Please refer to my explanations in https://prasanthragupathy.com/2024/03/faq-resident-permit-status-after-job-resignations-and-terminations-in-france/ and https://prasanthragupathy.com/2024/09/can-i-change-employers-before-completing-2-years-in-france/

      To give you a honest answer, I am not sure if you will have the sufficent time to complete the relevant procedures and start the new job on 1st Jan 2026. The CdS PT SeM that you are currently expecting might be available in Nov or Dec and only then you will be able to start the 2nd process of changement de statut to CdS PT SQ or CdS PT CBE. There is no way to accelerate this process. Only thing you can do is keep requesting the Prefecture regularly about the card pickup. https://prasanthragupathy.com/2023/08/how-to-contact-the-prefecture-in-your-city/

      All the best.

      Cheers,
      Prasanth
      PS: If my articles and answers are helpful, please leave your feedback on Trustpilot

      Reply
  3. Glory K

    Hi Prashanth,

    I have already received the Carte De Sejour in March of 2025, valid until January 2026.
    I’m trying to apply and I’m getting the same error.
    May I know what needs to be done in here.

    Thanks,
    Glory K

    Reply
    1. Prasanth

      Hello Glory,
      It means ANEF and/or Prefecture has not yet updated your profile. Please write to them and get it sorted out.

      Cheers,
      Prasanth
      PS: If my articles and answers are helpful, please leave your feedback on Trustpilot

      Reply

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top