Published on: October 11, 2024 | By: @rprasanth_kumar
From 1st October 2024, calls made by emergency operations centers in France will be identified on your phone as 0800 112 112. This is not a malicious spam or commercial call. You can answer them in complete confidence and at no cost. So, save this very important number on your phone.
Related articles, List of Emergency phone numbers in France.
Summary
- A new number, 0800 112 112, is now used by emergency services for call-backs after receiving emergency calls.
- It enhances communication transparency and protects confidential information under a strengthened technical and legal framework.
- Previously, specific numbers (e.g., “+33 112”) were used for call-backs, but new regulations effective from October 1, 2024, prohibit their use.
- The new number is free, accessible in mainland France and overseas, and part of a system ensuring call security through a new authentication platform.
- If someone misses a call-back and returns the call, they will hear instructions to redial the appropriate emergency number (15, 17, 18, or 112).
- This measure is part of French law no. 2020-901 of 24 July 2020 (Naegelen Law), aimed at combating fraudulent calls and strengthening telecom security.
- Supervised by ARCEP and coordinated by CCED, this system improves the security and reliability of emergency communications for all citizens.
